Meet the Team

Meet the professionals driving innovation and success!

Attention detail makes all the difference. When I publish a message, be it a social media post or a website home page, I know the content has been thoroughly inspected, not just for spelling and grammar, but for mission alignment and project goals.

Leah Barnes

I love helping organizations bring their vision to life and making sure their members feel connected and supported. Like a compass, we are constantly aligning our organizations toward what matters most – a shared vision, purpose, and focused values.

Theresa Burnett

I leverage relationship management, organizational leadership, and clear communication to drive meaningful results across diverse stakeholder groups. I grew up in Raleigh, North Carolina, and moved to Charlotte 15 years ago after earning both my undergraduate and graduate degrees from the University of North Carolina at Chapel Hill. Go Tar Heels!

Ariel DiDonato

Strong relationships and connectivity with organizations and their leadership are essential to impactful association management. I believe in partnering with our clients to elevate their operations, strengthen member engagement, and deliver exceptional conferences and events.

Melissa Klingberg, CAE

I enjoy being the go-to person when things get complex—whether it’s coordinating schedules, managing internal and external communications, or finding creative solutions to everyday challenges. I’m passionate about making systems work better and supporting teams so they can do their best work.

Doug Laws

I love helping people and building meaningful connections. I believe my years of experience in the industry have positioned me be an effective advocate for the goals of client leadership and the needs of their membership.

Jonathan Lugo

My lifelong love of learning and diverse professional background in everything from business ownership to office management led me to finding my work home in THM. I enjoy wearing many hats, including serving our clients, keeping the office running smoothly and making sure we are staying compliant with our accreditation.

Teri Milner

A database is only as good as the energy you put into it. As a gatekeeper of good data, I enjoy creating systems that make a difference for our clients. Whether it’s an event registration form or a performance report, the goal is the same – quality in means quality out!

Nicole Niemann

Paula Powers, Membership Manager
My belief is always to mentor and always be a student. Leave your ego at the door and combine your skills with others to reach your goals successfully and productively.

Paula Powers

My time in education at a non-profit Public Charter School has shaped my heart’s desire to lead, teach, support, advocate for, and build a community for all stakeholders in any space that I have been blessed to enter. Additionally, my deep appreciation for music, the arts, friends, family, and overall personal wellbeing and development fills my cup with joy daily.

Shameika Veal

Our clients do amazing things and I love having the opportunity to tell their stories across multiple platforms. I am passionate about collaboration and servant leadership: I enjoy helping others, building connections, and crafting messages that resonate.

Tanner White

I understand the power of harnessing strong data: well curated information systems are fundamental to effective operations and measurable growth. I love putting my vast experience and skills with database management to work at THM to fulfill the goals of our company and deliver success to our clients.

Kim Wickline

Words and messages matter because people matter. We find meaning for ourselves in others and for association management communications, that means finding the best words to connect members with the tools they need to make themselves and their organizations successful.

Scott Williams

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